1. Why choose our manufacturing services?
We are a professional vape device manufacturer in China, supported by an outstanding design and professional development team. We provide comprehensive, close, and long-term service across sales, production, and after-sales support, guaranteeing that you receive the highest quality products.
2. How do I place an order for the E-Liquid?
Kindly let us know the specific items, quantity, and colors you wish to order. A Proforma Invoice (PI) will be issued based on your request. Once checked and confirmed, and upon receipt of payment, we will dispatch the goods via the safest, fastest, and most economical shipping method available.
3. What is the delivery time for different order sizes?
For samples, delivery takes within 1-2 days. Wholesale orders take approximately 3-7 days depending on order volumes, and OEM custom orders require 7-10 days following receipt of sample confirmation.
4. What shipping options are supported, and do they cover customs?
We support shipping via DHL, FedEx, UPS, Air Freight, and Ocean Freight. We also support DDP terms, where our designated shipping agent handles customs clearance and covers all duty processes for a worry-free delivery.
5. What is the after-sales warranty policy?
We offer a 6-month warranty policy starting from the date of shipment. If any parts are found to be broken or defective, we will send replacements in subsequent orders after verification. We track shipment status periodically until the cargo safely arrives.
6. Are these e-liquid products compliant with European safety standards?
Yes, these e-liquids are fully TPD-approved and comply with all EU safety regulations. They feature child-resistant safety caps, tamper-proof designs, and are manufactured to meet strict European standards.